Magic365 Terms and Conditions

Welcome to Magic365. These Terms and Conditions govern your access to and use of magic365.com and all services we provide through our website and applications. By creating an account, you confirm that you have read, understood and agreed to be bound by these Terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

Who We Are

Magic365 is owned and operated by Magic Stones N.V., company number 155186, registered and regulated in Curacao at Seru Loraweg 17 C, Curacao. Billing services related to your transactions are provided by Magic Stones Limited (HE 415584), 3 Chytron Street, Flat/Office 301, P.C. 1075, Nicosia, Cyprus, under Billing Agent Agreement #1 dated 25.11.2020. Our affiliate programme is managed by JimPartners. We hold a Curacao Gaming Authority licence No. OGL/2024/566/0462, issued 26.03.2025, and we operate in accordance with the laws of Curacao. Any dispute arising from these Terms falls under the exclusive jurisdiction of the courts of Curacao.

Eligibility and Account Registration

To use Magic365, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you register with us, we require a valid e-mail address, an account currency and a i8u6+*Pi3H0jSr&V. We will subsequently ask for your full name, date of birth, address and phone number. A confirmed phone number and e-mail are mandatory before we allow withdrawals or the use of any bonus offer.

We permit only one account per computer, IP address or phone number. If we detect multiple accounts belonging to the same individual, we reserve the right to suspend or close them and to void any related winnings. We also allow only one active browser tab per account during gameplay, and your Magic365 login credentials must not be shared with any third party.

Verification Requirements

We apply full identity verification (KYC) procedures to protect our players and comply with our licensing obligations. Before processing your withdrawal, we may request:

• A valid photo ID document
• Proof of address issued within the last 3 months
• Proof of ownership of the payment methods used, showing both sides of the card with the first six and last four digits visible and the CVV hidden
• Documents confirming your source of income, where applicable

We will not release funds until we have received and approved all requested documentation.

Restricted Territories

We do not offer our services to residents of the following countries: Netherlands, USA, France, Curacao, United Kingdom, Hungary, Cyprus, Portugal, Italy, Lithuania, Belgium, Czech Republic, Georgia, Sweden, Greece, Slovakia, Australia, Ukraine, Philippines, Denmark, Austria, Belarus, Central African Republic, Democratic Republic of the Congo, Cuba, Israel, Democratic People's Republic of Korea, Lebanon, Libya, Mali, Myanmar, Nicaragua, Singapore, Somalia, South Sudan, Syria, Venezuela, Yemen, Zimbabwe, Switzerland and Uzbekistan. We also block gameplay from players located in Brazil and Ontario, as these jurisdictions are not part of our target markets, even though CAD and BRL are technically accepted as betting currencies. We may amend this list at any time without prior notice. Certain individual games, including NetEnt branded slots, Pragmatic Dice titles and virtual racing games, carry additional country restrictions of their own.

Deposits and Withdrawals

We accept deposits via Interac, Apple Pay, Neteller, Skrill, Paysafecard, eVoucher by CashtoCode, and cryptocurrencies including BTC, ETH, USDT and 10 more coins. All deposits must be made from an account, card or system registered in your own name; we do not accept third-party payments. Recurring card transactions will appear on your statement as magic365.com442033185342.

We require withdrawals to be sent to the same payment method used for the deposit; where this is not possible, we will offer an alternative solution. If you deposited using several methods, we may split your withdrawal accordingly. Crypto withdrawals must be made to your own wallet address — we bear no responsibility for losses caused by typing errors or transfers to third-party addresses.

Our withdrawal limits are 4,000 USD per day, 20,000 USD per week and 80,000 USD per month, unless otherwise agreed with our administration. Before requesting a withdrawal, you must meet a deposit turnover requirement of at least 3 times the deposit amount. Safe bets placed in Table Games, Other Games, Crash Games and Live Games, as well as bets at odds below 1.55 and any cash-outs, do not count toward this requirement. We may withhold a 20% commission on unplayed funds withdrawn from your account. Only one active withdrawal request is permitted at a time, and we process requests in the order received.

We aim to process withdrawal requests within 36 hours. Withdrawals exceeding 1,500 USD may trigger additional transaction checks, generally completed within 72 hours, though we reserve the right to extend our review period up to 30 days where necessary. Winnings from deposits made by bank transfer are only credited once those deposits have cleared, which may take up to five business days.

Bonuses and Promotions

Our Magic365 bonus offers, including welcome packages, Instant Rewards, missions, lotteries and tournaments, are subject to individual terms displayed alongside each promotion. Our welcome pack offers up to 375% plus 250 free spins across your first three deposits, with wagering of x45 and a maximum bet of 3 CAD while wagering. Only one bonus may be active on your account at any given time.

Where an app no-deposit bonus is available, eligibility depends on your deposit history prior to installation. We reserve the right to void bonus winnings and related deposits if we determine that a promotion has been abused, including through the use of multiple accounts or contrary to the spirit of the offer.

Account Security and Fair Use

You are responsible for maintaining the confidentiality of your Magic365 casino login details. We may suspend or close an account used to access our services from a jurisdiction where online gambling is prohibited, without prior notice. We monitor gameplay to detect fraud, collusion or any activity inconsistent with fair and responsible use of our platform.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to Magic365 at all times. We are not liable for losses arising from technical failures, third-party payment providers, or circumstances beyond our reasonable control. Nothing in these Terms limits liability that cannot be excluded under applicable law.

Changes to These Terms

We may amend these Terms and Conditions at any time. Updated versions will be published on magic365.com, and continued use of our services after such changes constitutes your acceptance of the revised Terms.

Contact Us

If you have questions about these Terms, our support team is available 24/7 via live chat, by e-mail at [email protected], or by phone at +44 (13) 138-597-11. We also maintain a FAQ section to help answer common questions about your account and our services.